Last Updated: November 18, 2025

 

1. Introduction

 

All Town Farms LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website at alltownfarms.com (our "Website"), use our services, or communicate with us, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

2. Information We Collect

 

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information"). This may include:

• Contact Information: Name, postal address, email address, and telephone number (including mobile phone number).

• Service Information: Details about the services you request (e.g., snow plowing, hay orders, land clearing), job site location, preferred service schedule, and billing information.

• Payment Information: Details necessary to process payments for services, which may be handled securely by third-party payment processors. We do not store full payment card details on our servers.

• Website Usage Information (Non-Personal): IP addresses, browser type, operating system, and details of your visits to our Website, collected via standard analytics tools.

 

3. How We Collect Information

 

We collect information through the following methods:

• Directly from you: When you fill out forms, request quotes, contract for services, or communicate with us via phone, email, or text message.

• Automatically: As you navigate through the site using cookies and other tracking technologies.

• From third parties: Such as payment processors or lead generation services that facilitate our business operations.

 

4. How We Use Your Information

 

We use the Personal Information we collect to:

• Provide, operate, and maintain our services (snow plowing, treated salt deicing, hay farming, and custom land services).

• Process transactions, billing, and send service confirmations or invoices.

• Communicate with you, including responding to inquiries, providing quotes, and scheduling service appointments.

• Improve our Website, service offerings, and marketing efforts.

• Fulfill any other purpose for which you provide the information or give consent.

 

5. Mobile Messaging and Text (SMS) Data Privacy

 

This section specifically addresses information collected in connection with our mobile messaging service, which is used for service scheduling, notifications, and customer support.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

You can opt-out of receiving text messages at any time by replying STOP to any message you receive from us. You may also reply HELP for further assistance.

 

6. Disclosure of Your Information

 

We may disclose Personal Information that we collect, or that you provide:

• To service providers: To contractors, service providers, and other third parties we use to support our business (e.g., website hosting, billing, analytics).

• For legal reasons: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• For business transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell your Personal Information to third parties for monetary consideration.

 

7. Data Security

 

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. While we strive to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website.

 

8. Children's Privacy

 

Our Website and services are not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If you believe we might have any information from or about a child under 13, please contact us.

 

9. Changes to Our Privacy Policy

 

We may revise this Privacy Policy from time to time. If we make material changes to how we treat our users' Personal Information, we will notify you through a notice on the Website homepage or via email. The date the Privacy Policy was last revised is identified at the top of the page.

 

10. Contact Information

 

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

All Town Farms LLC

• Email: Kwilke@alltownfarms.com

• Phone: 330-347-3804